Shipping policy
Shipping Policy
Order Processing
All orders are processed within 1-3 business days after payment is confirmed. Orders are not processed or shipped on weekends or public holidays.
Shipping Time
Estimated delivery times:
- India: 5-10 Business Days
- Metro Cities: 3-7 Business Days
- Remote Areas: 7-14 Business Days
Please note that delivery times are estimates and may vary due to courier delays, weather conditions, public holidays, or other unforeseen circumstances.
Shipping Charges
- Free Shipping on all prepaid orders.
- Cash on Delivery (COD) charges, if applicable, will be displayed at checkout.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email, SMS, or WhatsApp. Tracking information may take 24-48 hours to become active.
Delayed or Lost Shipments
While we strive to ensure timely delivery, delays can occasionally occur. If your order has not arrived within the estimated timeframe, please contact our support team for assistance.
Incorrect Address
Customers are responsible for providing accurate shipping information. We are not responsible for delays or losses caused by incorrect or incomplete addresses.
Damaged Packages
If your package arrives damaged, please contact us within 48 hours of delivery with photos of the package and product so we can assist you.
Contact Us
For any shipping-related questions, please contact us:
Email: primekart.shops@gmail.com
Phone: +91
Business Hours: Monday – Saturday, 10:00 AM – 6:00 PM